What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Customer website sessions may be recorded to improve user experience and train employees.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
your information helps us to better respond to your individual needs
To improve our website
we continually strive to improve our website offerings based on the information and feedback we receive from yo
To improve customer service
your information helps us to more effectively respond to your customer service requests and support needs
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will not be kept on file for more than 30 days.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Changes and access to your personal information
Oppen’s processes individual requests for access to one’s personal data, and makes the necessary changes need be. You may also request to delete your personal information at any time after your order has been processed and delivered by contacting us. Oppen’s may also collect non-personal information about you even if you do not purchase any products on oppens.ca
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
4828 boul. St. Laurent
Montreal, Quebec H2T 1R5